Laki 91 FAQ — Your Questions, Answered

You must be at least 18 years of age to register and use Laki 91. This is a firm requirement — no exceptions. You will be asked to enter your date of birth during registration, and Laki 91 reserves the right to request identity documents to verify your age at any point. Accounts found to have been created by under-18s are closed immediately and any balance is forfeited.

No. Each person may hold only one Laki 91 account. Duplicate accounts — whether created intentionally to claim additional bonuses or for any other reason — will be closed. Any balance in duplicate accounts may be confiscated. If you have accidentally registered a second account, contact support immediately to close it before any action is taken against your main account.

Log in to your account and go to Account Settings. You can change your password directly from there — enter your current password and your new one. Email and phone number changes require identity verification before they go through, since these are linked to your payment methods and account recovery. Submit the change request in settings and the support team will process it within 24 hours after verification.

Contact support at support@laki91.app and request account closure. Withdrawal of any remaining balance to your registered Easypaisa, JazzCash, or bank account is processed first. Closure is permanent — once confirmed, the account cannot be reopened. If you're considering closing due to gaming concerns, the Responsible Gaming page explains self-exclusion and cooling-off options that may better suit your situation.

On the Login page, click "Forgot Password" below the password field. Enter your registered email address or mobile number and a reset link will be sent immediately. Click the link in the email to set a new password. If you no longer have access to your registered email, contact support with your phone number for account recovery through identity verification.

Log in to your account, go to the Wallet section, and select "Deposit." Choose Easypaisa or JazzCash from the payment options, enter the amount you want to add (minimum Rs 100), and follow the on-screen steps which will redirect you to the Easypaisa/JazzCash payment flow. Confirm on your phone and the funds appear in your Laki 91 wallet within seconds in most cases. No deposit fees are charged by Laki 91.

The minimum deposit is Rs 100 via Easypaisa and JazzCash. For NayaPay, SadaPay, and other digital wallets the minimum is Rs 200. For bank transfers (IBFT) the minimum is Rs 1,000. There is no maximum deposit limit set by Laki 91 itself, though your bank or wallet provider may have their own transaction limits per day.

Laki 91 accepts deposits and withdrawals via: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Pakistani-issued Visa/Mastercard bank cards. All transactions are processed in Pakistani Rupees (PKR). No foreign currencies are accepted and there are no currency conversion fees. International cards and accounts are not supported.

Most deposits via Easypaisa and JazzCash appear within seconds. If your deposit hasn't shown up after 10 minutes, first check your Easypaisa or JazzCash app to confirm the payment was successfully deducted from your balance. If it was deducted and still isn't showing in Laki 91, contact support at support@laki91.app with your transaction reference number and the support team will trace and credit it manually, usually within an hour.

Laki 91 does not charge any deposit processing fees. The amount you deposit is the exact amount credited to your wallet. Note that your bank or digital wallet provider may have their own transaction charges — for example, some IBFT transfers carry a small bank fee. These charges are applied by your financial institution, not by Laki 91.

Easypaisa and JazzCash withdrawals are processed 24 hours a day, 7 days a week. Most clear within 5–15 minutes of being requested. Bank transfers (IBFT) typically take 1–2 business days depending on your bank. On rare occasions during peak periods withdrawals may take up to a few hours — but anything beyond 24 hours should be reported to support for investigation.

The minimum withdrawal is Rs 200 via Easypaisa and JazzCash. For bank transfers (IBFT) the minimum is Rs 1,000. There is no maximum withdrawal limit set by Laki 91, though very large withdrawals (above Rs 50,000) may require additional identity verification before processing as a standard anti-fraud measure.

Identity verification (KYC) is a standard requirement for online financial platforms. Laki 91 may request a copy of your CNIC and a recent selfie before processing your first large withdrawal or if unusual account activity is detected. This protects your account from unauthorised withdrawals and is a one-time process. Once verified, subsequent withdrawals proceed without this step. Submit documents via the secure upload link provided in your account settings.

Withdrawals can be declined for a few reasons: pending identity verification, active bonus wagering requirements not yet met, or a mismatch between your registered phone number and the wallet you're withdrawing to. Check your account notifications for the specific reason. If it's unclear, contact support at support@laki91.app with your withdrawal reference and the team will explain the block and how to resolve it.

Laki 91 covers PSL matches, Pakistan international fixtures (Tests, ODIs, T20Is), major bilateral series, ICC tournaments including the World Cup and Champions Trophy, and domestic competitions. Markets include match winner, top batsman, top bowler, total runs, first wicket method, man of the match, and ball-by-ball in-play options during live matches. Visit the Cricket Betting page for a full list of available fixtures.

Yes. Live betting is available on all major cricket fixtures broadcast in real time. You can place bets on the current over, next ball outcome, runs in remaining overs, and match winner odds that update with every ball. In-play markets are only available while the match is actively in progress — they close temporarily during stoppages and are suspended during rain delays pending resumption.

The minimum bet per selection is Rs 50 on most sports markets. Some specialty markets and in-play micro-betting options have a minimum of Rs 100. Maximum stake limits vary by market and match — standard match winner markets typically allow up to Rs 100,000 per bet, while niche markets have lower limits. Your account page shows the minimum and maximum for each market before you place a bet.

Laki 91 displays odds in decimal format. To calculate your potential return, multiply your stake by the decimal odds shown. For example, if you bet Rs 500 at odds of 2.5, your total return is Rs 1,250 (Rs 500 × 2.5), which includes your original stake. Your profit is Rs 750. Winnings are credited to your wallet immediately after the event result is officially confirmed and settled.

Football betting on Laki 91 covers the English Premier League, UEFA Champions League, La Liga, Pakistan's domestic football, and major international tournaments. Available markets include match result (1X2), both teams to score, total goals over/under, correct score, first goalscorer, handicap markets, and live in-play betting. See the Football Betting page for current fixtures and available markets.

After logging in, navigate to the Card Games section in the main menu. All available tables — Teen Patti, Poker variants, Baccarat, and live dealer games — are listed there. Select the game you want, choose your table based on minimum stake, and you're in. You don't need to download anything — all games run in your mobile or desktop browser. Links: Teen Patti, Poker, Baccarat, Card Games.

Teen Patti tables start from Rs 50 per hand. Poker tables (Texas Hold'em and variants) start from Rs 50 with buy-ins from Rs 200. Baccarat starts from Rs 100 per bet. Live dealer tables have slightly higher minimums — typically Rs 200 per hand — as they involve real croupiers and HD streaming. There are multiple stake levels for each game, so you can choose a table that matches your budget.

Yes. Laki 91 offers live dealer Baccarat, Roulette, and Andar Bahar with HD video streaming and real croupiers. These tables run 24 hours a day. You can interact via the live chat feature in the game window. All bets are placed in PKR. Live dealer games are available on both mobile and desktop — a stable internet connection is recommended for the best streaming experience.

No app download is required. Laki 91 is fully optimised for mobile browsers on Android and iOS. Simply open your browser, navigate to laki91.app, and log in. For a smoother experience, you can add the website to your home screen — this creates an icon that opens the platform instantly without typing the address each time. The platform functions identically to a native app without needing storage space on your device.

The welcome bonus is automatically credited to your wallet when you make your first deposit after registering. No bonus code is needed — it links to your account through your registered mobile number. The bonus amount and percentage depend on the current promotion active at the time of your registration. Full terms, including minimum deposit and wagering requirements, are displayed in your account dashboard under "Promotions" before you deposit.

Wagering requirements specify how many times the bonus amount must be bet before it can be withdrawn as real money. For example, a 5x wagering requirement on a Rs 1,000 bonus means you need to wager a total of Rs 5,000 across eligible games before the bonus converts to withdrawable cash. Progress towards your requirement is tracked in real time in your account dashboard under "Active Bonuses." Not all game types contribute equally — sports bets and some card game hands may contribute at different rates as specified in the promotion terms.

Once you have a registered Laki 91 account, you receive a unique referral link in the Refer a Friend section of your account. Share this link with anyone in Pakistan. When they register and deposit using your link, you earn a commission based on their gaming activity — calculated monthly with no cap on how many people you can refer. Commissions are credited directly to your Laki 91 wallet and can be withdrawn or used for betting and games.

Yes. Laki 91 runs regular promotions for active members — these include reload deposit bonuses, cricket match free bets, cashback offers on losses during specific tournaments (particularly PSL season), and loyalty rewards for frequent players. Promotions are displayed in your account dashboard under "Offers." Opt-in marketing notifications ensure you don't miss a new promotion — toggle this in your notification preferences in account settings.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (6 months, 1 year, 2 years, or permanent) and confirm. The exclusion activates immediately — your account is locked and cannot be accessed or reversed during the chosen period. Any remaining real-money balance is returned to your registered payment method within 5–7 business days. If you need help applying an exclusion urgently, contact support@laki91.app directly. Full details on the Responsible Gaming page.

In Account Settings → Responsible Gaming → Deposit Limits, you can set a daily, weekly, or monthly maximum deposit amount. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour reflection period before the change activates — this intentional delay prevents impulsive increases during a gaming session. Deposit limits apply across all payment methods so switching from Easypaisa to JazzCash, for example, does not bypass the limit.

Yes. The cooling-off tool in Account Settings → Responsible Gaming lets you block access to your account for 24 hours, 7 days, or 30 days. During a cooling-off period you cannot log in, deposit, or bet. Your account and balance remain intact and access restores automatically when the period ends. Use this when you want a planned break without the permanence of full self-exclusion.